The best means to ensure a reliable efficient computing environment is quality design and consistent maintenance. Unfortunately, even the most well designed and maintained infrastructure fails occasionally. We provide all services needed to develop your infrastructure, maintain it and in the event of a failure recover quickly.
IT Consulting Offerings
| Network design | Network design need not be complex but it is important to plan your network to ensure it is secure and supports the needs of your office. This includes consideration for remote access to desktops and servers. We can design a simple network that will meet your needs and be simple and easy to maintain in the future. |
| Network Setup and Configuration | With a good plan in hand, we are there to help implement your network to your specifications. This includes cabling, hardware installation, and testing. |
| VPN, Remote Access Setup and Configuration | Each day more and more people work remotely or require access while away from the office. There are many options and choosing the optimal one can be difficult. Let us assess your needs and provide the best options for you to select from based on clearly documented pros and cons. Once you have made your selection, we will be happy to implement the chosen solution and provide training to all users. |
| Voice Over IP (VOIP) Setup and Provisioning | If you would like to leverage the cost savings, functionality or both of VOIP, please give us a call to discuss how VOIP can both save money and increase the functionality of your phone or phone system. We are familiar with all major brands of VOIP equipment including the Asterisk Open Source VOIP Server. VOIP is easy to setup, reliable and can save a significant amount of money over time. Get started today with our trusted advice and expert installation. |
| Custom Development | Is there a software tool that would make you more efficient but it just does not exist? Do you have specific needs that are not met by today’s off the shelf software? If so, we would like to discuss your needs and present you with a detailed estimate of the likely cost of developing a solution for you. If you decide to proceed, we will keep you informed and involved in the process from start to finish though the use of standards based project management practices and user involvement in the development process. |
| Server and Desktop Maintenance and Repair | All computers require maintenance and occasionally repair. It is out belief that developing and following a maintenance program can eliminate most downtime and we can design and implement a maintenance program that is cost effective and minimizes unplanned disruptions to server access. |
| Server and Desktop Systems | Over time our computing and storage needs change and typically grow. If you believe that you need more horsepower or more storage contact us for an assessment of your computing environment. You may not need more but to use what you have more efficiently. In addition, if we do identify a need for new servers or desktops, we will document the requirements for the new systems and source hardware and software that meet those requirements. If you decide to move forward, we will purchase and install the select hardware. |
| Online Backup | It seems that after each time we loose data we resolve to make regular backups but we quickly forget once all is well until the next time there is an issue. There are many online backup solutions today that fully automate routine data backup to an offsite location. This has many advantages as it not only guards against drive or system failure but also against fire and other damage to the facility where the data resides. We are happy to provide you with automated offsite backup through one of our partners. In addition, we periodically check that backups are working properly to ensure that in the event of a failure or disaster your data can be retrieved. |
| Server and Email Administration | We provide server and email administration in order to free you to focus on your business. This includes all maintenance activities (installing patches etc.) as well as user and access management. |
| Application Specific Support | We offer support for many applications such as Sage Peachtree account packages and are happy to solve your problems with these tools. We are constantly building partnerships with vendors in order to support out customers need for onsite support for these tools. Give us a call to see if we can meet your application support needs. |
With all our services, we always produce a detailed work record that documents the work performed. This ensures that you know what we did and any issues we identified. We also include recommendations to resolve issues we identified during our service visit.
